Terms of Service

Last updated: December 18, 2025

1. Acceptance of Terms

By accessing and using the website https://byteet.nl (the "Website") and the services provided by Byteet ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and Byteet. We reserve the right to modify these Terms at any time. Your continued use of our Website or services after changes become effective constitutes acceptance of the updated Terms.

2. Company Information

Byteet operates as an IT services provider. Our contact information is:

3. Services Description

Byteet provides professional IT services, including but not limited to:

  • Device Management (Microsoft Intune, SCCM, Jamf Pro, Active Directory)
  • Cloud Solutions and Administration (Microsoft 365, Google Workspace)
  • Identity and Access Management (Okta, CyberArk, Active Directory)
  • IT Automation and DevOps
  • Web Development and Custom Web Applications
  • Database Management
  • Data Engineering
  • IT Support and Service Desk
  • Infrastructure Management
  • Knowledge Management

Service descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify, suspend, or discontinue any service at any time.

4. Use of Website

4.1 Permitted Use

You may use our Website for lawful purposes only. You agree to:

  • Provide accurate and complete information when contacting us or requesting services
  • Use the Website in compliance with all applicable laws and regulations
  • Respect intellectual property rights
  • Not interfere with or disrupt the Website's operation

4.2 Prohibited Activities

You agree not to:

  • Use the Website for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit viruses, malware, or any harmful code
  • Scrape, crawl, or use automated tools to access the Website without permission
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

5. Service Agreements

When you engage Byteet for IT services, a separate service agreement or contract will be executed. The terms of that agreement will govern the specific services provided. In case of conflict between these Terms and a service agreement, the service agreement shall prevail for those specific services.

Service agreements will include, but are not limited to:

  • Scope of services
  • Pricing and payment terms
  • Service level agreements (SLAs)
  • Project timelines and deliverables
  • Intellectual property rights
  • Confidentiality obligations
  • Termination conditions

6. Pricing and Payment

Pricing for our services will be provided in quotes or service agreements. All prices are in Euros (EUR) unless otherwise stated and are exclusive of VAT (BTW) where applicable.

Payment terms will be specified in individual service agreements. Generally:

  • Payment is due according to the terms specified in the service agreement
  • Late payments may incur interest charges as permitted by law
  • We reserve the right to suspend services for non-payment
  • All fees are non-refundable unless otherwise specified or required by law

7. Right of Withdrawal (EU Consumer Rights)

If you are a consumer (not acting for business purposes) in the European Union, you have the right to withdraw from a service contract within 14 days of entering into the contract, unless:

  • The service has been fully performed with your explicit consent and acknowledgment that you will lose your right of withdrawal once the service is completed
  • The service is customized or personalized to your specifications
  • The service is urgent repair or maintenance work

To exercise your right of withdrawal, please contact us at info@byteet.nl within the withdrawal period. If you have already received services, you may be required to pay for services provided up to the point of withdrawal.

8. Intellectual Property

8.1 Website Content

All content on this Website, including text, graphics, logos, images, software, and design, is the property of Byteet or its licensors and is protected by copyright, trademark, and other intellectual property laws.

8.2 Service Deliverables

Intellectual property rights in service deliverables will be specified in individual service agreements. Generally:

  • Pre-existing intellectual property remains with its original owner
  • Custom-developed solutions may be assigned to the client as specified in the agreement
  • Byteet may retain rights to use general methodologies, tools, and know-how

9. Confidentiality

We understand the sensitive nature of IT services and client information. We commit to:

  • Maintaining strict confidentiality of client information and data
  • Not disclosing confidential information to third parties without authorization
  • Implementing appropriate security measures to protect confidential information
  • Complying with applicable data protection laws (see our Privacy Policy)

Detailed confidentiality obligations will be specified in individual service agreements.

10. Warranties and Disclaimers

10.1 Service Warranties

We warrant that services will be performed with reasonable skill and care in accordance with industry standards. Specific warranties, if any, will be detailed in individual service agreements.

10.2 Website Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Website will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy, completeness, or reliability of content

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Byteet's total liability for any claims arising from these Terms or our services shall not exceed the total fees paid by you for the specific services giving rise to the claim in the 12 months preceding the claim
  • We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities
  • We shall not be liable for damages resulting from third-party services, software, or platforms used in connection with our services

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under applicable law

12. Indemnification

You agree to indemnify, defend, and hold harmless Byteet, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Website or services
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Any content or information you provide

13. Termination

We reserve the right to terminate or suspend your access to the Website or services immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Any other reason we deem necessary to protect our interests

Termination of service agreements will be governed by the terms specified in those agreements.

14. Dispute Resolution

14.1 EU Online Dispute Resolution

If you are a consumer in the European Union, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr to resolve disputes.

14.2 Governing Law and Jurisdiction

These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Amsterdam, Netherlands, except where mandatory consumer protection laws require otherwise.

15. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War, terrorism, or civil unrest
  • Pandemics or public health emergencies
  • Government actions or regulations
  • Internet or telecommunications failures
  • Third-party service provider failures

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.

17. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Byteet regarding the use of our Website and services, superseding all prior agreements and understandings.

18. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated by:

  • Posting the updated Terms on this page with a new "Last updated" date
  • Sending an email notification (for significant changes)
  • Displaying a notice on our Website

Your continued use of our Website or services after changes become effective constitutes acceptance of the updated Terms.

19. Contact Information

If you have questions about these Terms, please contact us:

  • Email: info@byteet.nl
  • Phone: +31627430754
  • Address: Grasweg 168, Amsterdam, Netherlands