Privacy Policy

Last updated: December 17, 2025

1. Introduction

Byteet ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://byteet.nl or use our services.

This Privacy Policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Dutch Data Protection Act (UAVG). By using our website and services, you consent to the data practices described in this policy.

2. Data Controller

Byteet is the data controller responsible for your personal data. Our contact information is:

  • Company Name: Byteet
  • Address: Grasweg 168, Amsterdam, Netherlands
  • Email: info@byteet.nl
  • Phone: +31627430754

3. Information We Collect

3.1 Personal Data You Provide

We may collect the following personal data when you:

  • Contact Us: Name, email address, phone number, company name, and any information you provide in your message
  • Request a Quote: Name, email address, phone number, company name, service interests, and project details
  • Subscribe to Our Newsletter: Email address and name (if provided)

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • Technical Data: IP address, browser type and version, device type, operating system, time zone, and location data
  • Usage Data: Pages visited, time spent on pages, click patterns, referral sources, and navigation paths
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy section below.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

  • Consent: When you provide explicit consent for specific processing activities (e.g., marketing communications)
  • Contractual Necessity: To perform our services and fulfill our contractual obligations
  • Legitimate Interests: For website analytics, security, fraud prevention, and business operations (where our interests do not override your rights)
  • Legal Obligations: To comply with applicable laws and regulations

5. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and manage service requests and quotes
  • To deliver our IT services (device management, cloud solutions, web development, etc.)
  • To send you marketing communications (with your consent)
  • To improve our website, services, and user experience
  • To analyze website usage and trends
  • To ensure website security and prevent fraud
  • To comply with legal obligations and enforce our terms

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through our cookie consent banner or your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for website functionality and cannot be disabled
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

For more information about our cookie practices, please refer to our cookie preferences settings accessible on our website.

7. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or serving users (e.g., hosting providers, analytics services, email services)
  • Business Partners: Trusted partners who help us deliver services (only when necessary and with appropriate safeguards)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected users)

We do not sell your personal data to third parties. All third parties are contractually obligated to protect your data and use it only for specified purposes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

  • The nature of the data and purpose of processing
  • Legal and regulatory requirements
  • Contractual obligations
  • Legitimate business interests

When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

10. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at info@byteet.nl. We will respond to your request within one month (may be extended by two months for complex requests).

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage and backup procedures
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification (for significant changes)
  • Displaying a notice on our website

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

We encourage you to contact us first at info@byteet.nl to resolve any concerns.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@byteet.nl
  • Phone: +31627430754
  • Address: Grasweg 168, Amsterdam, Netherlands